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(972) 442 9000

TPOYC Privacy and Engagement Policies


The Pleasure of Your Company™ (TPOYC) -- Dallas, TX -- (972) 442-9000 


This Privacy Notice and Customer Engagement Policy governs the manner in which The Pleasure

of Your Company™ (TPOYC) collects, uses, maintains and discloses information collected

from users (each, a "User" or "Visitor") of the http://TPOYC.net and http://store.TPOYC.net

websites ("Site" or "Website") and outlines our policy for engaging with online visitors.

This privacy policy applies to our websites and all products and services offered by TPOYC.


Personal identification information


We may collect personal data from TPOYC website visitors in a variety of ways, including, but

not limited to, when Users visit, register, or place an order on our Site -- and in

connection with other activities, services, features or resources we make available on the web.

In conjunction with our engagement policy, visitors may be asked for, as appropriate, name,

email address, mailing address, phone number. Users may, however, visit our Site anonymously.

We will collect personal information from Users only if they voluntarily submit such information to us. Users of TPOYC.net and the shop.TPOYC.net online training store can always refuse to supply personally identifying info, except that it may prevent them from purchasing products and engaging in certain Site related activities.


Non-personal information


Consistent with this Customer Engagement Policy and Privacy Notice we collect non-personal identification information about Visitors whenever they interact with the TPOYC.net or the shop.TPOYC.net online training products store. Non-personal info may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service provider utilized and other similar content.


Web browser cookies


Our Website may use "cookies" to enhance Users’ experience. A Visitor's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track info about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the TPOYC website may not function properly.

Customer Engagement Policy -- How we use collected information

TPOYC may collect and use Visitors’ personal data for the following purposes:


  • To improve customer service and engagement.  Content provided helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience.  We may use customer data in the aggregate to understand how Users as a group use the services and resources we provide.
  • To improve our Website and online store
  • We use feedback provided to improve our products and services.
  • To process payments.  We may use the info customers provide about themselves when placing an order only to provide service to that order. We do not share with outside parties except to the extent necessary to provide the service.
  • To send periodic emails


We use the email address to send reports and updates pertaining to customers’ orders. It may also be used to respond to their inquiries, questions, and/or other requests. If a Visitor decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service support info, etc. If at any time the User would like to unsubscribe from receiving future emails or reduce the level of customer engagement, we include detailed unsubscribe instructions at the bottom of each email or a Visitor may contact us via email or telephone.


Privacy -- How we protect your information


We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of personal information, username, password, transaction summaries and data stored on TPOYC websites.


Sensitive and private data exchange between the Site and its Visitors happens over a SSL secured communication channel and is encrypted and protected with digital signatures.


Engagement Policy for 3rd Parties -- Sharing your personal data


We do not sell, trade, or rent Users’ identification information to others. We share only generic aggregated demographic info -- not linked to any personal data -- regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. In accordance with our policy of engagement, we may use third party service providers to help us operate our business, the shop.TPOYC.net training store and TPOYC.net website, or administer activities on our behalf, such as order fulfillment, sending out newsletters or surveys. We may share data with these third parties for those limited purposes provided that you have given us permission.


Third party websites


Users may find content on our Website that links to other sites. Our customer engagement policy is to provide authoritative resources to assist Visitors in selecting the appropriate training courses and assessment tools. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from the TPOYC Site. In addition, these sites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy and visitor engagement policies and customer service methodologies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.


Changes to this privacy and engagement policy


TPOYC has the discretion to update our privacy policy and engagement approach at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Visitors to frequently check for any changes to stay informed about how we are helping to protect any personal data we collect. You acknowledge and agree that it is your responsibility to review our privacy and engagement policy periodically and become aware of modifications.


Your acceptance of these terms


By using the TPOYC websites, you signify your acceptance of this policy and terms of service. If you do not agree to this policy’s engagement and privacy terms, please do not use our Site. Your continued use of the Website following the posting of changes to this policy will be deemed your acceptance of those changes.


Contacting us


If you have any questions about the TPOYC Privacy Notice and Engagement Policy, the practices of the TPOYC Website, or your dealings with this site, please contact us at:


The Pleasure of Your Company
http://TPOYC.net
7527 Clearmeadow Lane 
Dallas, TX 75048
(972) 442-9000
info@TPOYC.net


This document was last updated on September 04, 2012